Posts Tagged ‘seventh generation’

BONFIRES with SOUL - A NEW EMERGING ZEITGEIST

Sunday, May 31st, 2009

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I am not a Futurist.  I am not even sure what a Futurist is or does.  But I can tell you one thing I feel certain about…

Tomorrow will look nothing like today.

More than simply a new type of brand, there is a new emerging zeitgeist.  It contains a collective of bonfires that are igniting a new dialogue, a new set of principles and a whole new behavior.  In many ways it is as if an old light is dying and a new light is beginning to burn bright.  I affectionately refer to this new light of bonfires as THE REAL 100 - progressive thinkers, social catalysts, entrepreneurs and pioneers who are reshaping the cultural landscape and creating positive systemic change.  They are certainly not the masses (at least not yet anyway), but they represent the harbinger of things to come.

Why the shift and what insights suggest this new ethos of light in the emerging future?  There exists a myriad of things to consider, but one thing in particular stands out.  Generation WE.  A bonfire of compassionate youth that is almost 100 million strong.  A passionate posse that will have tremendous impact on our behavior and every deliberation.

And here’s what is fascinating.  They are not like us.  In fact, they are a lot different.

•    Success is more than simply a financial number.  They have a healthy and holistic perspective on happiness that goes well beyond financial boundaries.
•    They hold environmental stewardship and social equity and justice as core tenets.
•    They embrace, love and cherish open collaboration and collectives.
•    Technology is their friend…their best friend.
•    My personal favorite.  They have essentially flipped ‘the man’ the bird and said thanks but no thanks…I’ll take the entrepreneurial route.

So what does it all mean and where does one begin?

It’s simple.  There is a revolution underfoot that is reshaping our landscape.  New principles that go well beyond being green and sustainable are giving rise to a new breed of brand and culture.  It’s about inspiration versus desperation, ethos versus tactics and leadership versus compliance.  Simple shifts in thinking are creating positive systemic change and making things happen.

So begin by inspiring an openness to adapt and evolve. Begin by opening our eyes to a new world order and possibility.  Begin by quieting our cleverness so that we can see the beauty and abundance in the blind spot. Begin by taking the time to understand the essence of Generation WE (look what it did for Obama!).  Be open to adopting new guiding principles that appeal not only to those we serve, but inspire and empower our internal culture as well.  Begin by appreciating the essence underscored in the values and principles embedded in THE REAL 100 and watch the shift happen.

THE REAL 100  / Top 10 Principles

1.    IT BEGINS INSIDE - It’s simple really.  Great bonfire brands have great cultures.  Cultures where there is purpose, vision and a palpable heartbeat that brings everyone to this common place of not work but adventure.  An environment where the best capital is human capital.  A community that promotes autonomy and accountability over micro-management.  A place that trumpets and promotes glorious mistakes because safe is indeed risky.  A place where passion meets compassion.   In essence, cultivating the inside so that we can nurture and grow the outside.


2.    GREAT BRANDS ARE A REFLECTION OF THOSE YOU SERVE -
Look under the hood of THE REAL 100 and you’ll see a collection of folks that are a mirror image of those they serve.   They do not need focus groups to tell them the pulse of things.  They are the pulse of things!  The ultimate litmus test – can someone you serve meet you, your culture and your environment and feel your verve?

3.    BUILD RELATIONSHIPS, NOT THINGS - THE REAL 100 is not about buying things.  It’s about building relationships inspired by mutual respect, honesty and service.  There is a connection that you cannot find in a transaction.   Evangelists nurture your missive in a way that creates an effortless loyalty.  It takes time.  It takes hard work.  Most importantly, it requires us to hold those we serve less as consumers and more as partners.


4.    A BRAND IS A PROMISE.  KEEP IT -
Like any great relationship, trust is the foundation. For THE REAL 100, trust is currency.  Sharing transparency.  Providing traceability.  Opening the onion of their brand.  Keep the promise and you will flourish.

5.    HUMANITY IN YOUR EVERY DELIBERATION - In the words of Barry Schwartz, it is imperative that we imbue a higher level of integrity and moral jazz.  Corporate responsibility is a non-negotiable.   We need humanity in our every deliberation.  The reality is that what plagues our world is not climate change, biodiversity, deforestation or market malaise, but rather a lack of appreciation for humankind.

6.    INSTANT KARMA - There is a spiritual quality embedded in THE REAL 100 and it manifests itself in a couple of ways.  The first is the recognition that cultural shifts start with us.  Not government, not large organizations, but passionate and brilliant individuals.  We alone can create the change we wish to see.  The second element is the belief that our actions affect our future lives and the lives of others. Good deeds will have a positive effect while bad deeds bring negative consequences. That said this principle speaks to the belief of an immediate concept of accountability for our actions.   We reap what we sow.

7.    CONSIDER THE WHOLE & THE EFFECT YOU WISH TO CREATE - Recognize that sustainability and green go well beyond environmental issues and include social equity and justice as well.  As Buckminster Fuller would say, ‘look at things through the widest possible context’…that way you can see the whole.  Carbon footprint, water footprint, and human footprint – they all need to be considered.


8.    RESPONSIBLE CAPITALISM -
Ray Anderson (CEO Interface Global) is fond of opening his presentations with ‘I am an industrialist’ followed by an intoxicating journey of how they are making the world a better place and earning a living.  We need to stop thinking that doing the right thing and doing well is mutually exclusive.  Responsible capitalism can trumpet over the tired capitalism.  We simply need to commit in a way the two are viewed as one versus isolating them from one another.  Lastly, it’s also about growing strong versus the insatiable hangover from the last century to grow big.  It’s about being the best, not the biggest.

9.    EMBRACE GLORIOUS MISTAKES - Pioneers do not know failure, for the adventure and drive to create a new possibility is progress unto itself.  They live inspiration not desperation.  Failure?  That’s accepting the status quo.  THE REAL 100 is a collective of pioneering bold thinkers who are driven towards creating positive systemic change.  There’s a lot that they do not do well and there are missteps along the way.  But those are not failures.  Those are simply glorious mistakes that deepen the inspiration.

10.  HONESTY VERSUS PERFECTION - It’s not important to be perfect.  It’s imperative that we are honest.  We’re going to make mistakes…cool.  So when we do, let’s lose the crisis PR team and instead, speak from our heart versus the head.  Seventh Generation is a resilient and pioneering brand that has made an array or mistakes in its twenty-year history.  It also is open and honest about when it falls short.  The irony.  The Seventh Generation Nation seems to grow with every miscue.  There is nothing more profound than a sense of humility and willingness to be open about errors.

SEE - FEEL - CHANGE

Thursday, May 14th, 2009

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Imagine the ability to create a cultural shift by simply allowing folks to see the possibility…

There exists a myriad of reasons why untapped potential remains untapped, but one in particular stands out for me.  It is the inability to capture the essence and verve of what you are trying to communicate in a way that connects.  In other words, it is a big design question…HOW DO YOU GET OTHERS TO SEE WHAT YOU SEE?  How can you best optimize the possibility for what you are trying to express?  My fervent belief is that a part of the answer lies in one simple principle…SEE-FEEL-CHANGE.

I commented the other day on Twitter that every brand in the sustainability movement should invest in a film and video posse to tell their story.  Why?  The premise is simple…cultures with great ideas need to bring their story to life in a way that folks can SEE their vision.  Let them FEEL the essence of your verve and watch the CHANGE that unfolds.  As John Kotter suggests in his book The Heart of Change, one of the fundamental principles for creating shifts is SEE-FEEL-CHANGE.  Folks will be more likely to shift their thinking when they can see and feel the intention.

Consider the following examples:

1.  PARTICIPANT MEDIA - The folks at Participant Media and Film get it.   Founder Jeff Skoll understands the power and role film have played in influencing legislation and highlighted An Inconvenient Truth as the best illustration of “the power of film to make a difference.”  Their next film, Food, Inc. coming out this summer looks to be another powerful movie can move a nation.  And be sure to put Jacques Perrin’s Ocean (not a Participant Media film) on your list of must see movies.  I saw a sneak peak at TED this past year and all I can say is that for many of us we will never look at ocean in the same way…breathtaking.

2.  TED - The brilliant thing called TED - founded on the notion of Ideas Worth Spreading.  How do these ideas spread? By sharing twenty minute videos of amazing thinkers, concepts and ideas. In the time it takes to drink a cup of coffee we can be transported in a way that let’s us SEE a new world of scintillating thought.

3.  TECHNOLOGY - Got a camera and a computer?  Then watch the magic happen.  Case in point - youtube sensations Free Hugs (43 million views) and Where The Hell is Matt.  Technology is your friend and there is an abundance of platforms and technologies to let folks SEE your story.

4.  THE GIRL EFFECT - Trying to systemically eliminate the lack of opportunity for young girls in impoverished countries?  Too darn daunting to even consider unless of course you watch The NIKE Foundation video called The Girl Effect and then you SEE a new world of inspiration and hope.

5.  SETH GODIN - What’s interesting is that Seth Godin generally does not use visual elements to tell his stories, but he is incredibly adept at synthesizing complex ideas into resonant and compelling thought.  He allows us to SEE the metaphysical through words.

6.  WHERE THE WILD THINGS ARE - I never thought Where the Wild Things Are could be a movie.  Spike Jonze and the movie trailer let me SEE that what I thought was once impossible is indeed possible.

7.  SEVENTH GENERATION / BRAND CATALOG - When I was CMO at Seventh Generation we realized that we needed to continue to bring the brand to life by humanizing our intentions and product.  The team saw an opportunity to elevate our thinking by creating a simple catalog (the line was previously suggested on an excel spread sheet)…only it was not simply a catalog.  The team created a catalog inspired to be a coffee table book that shared the heartbeat of the brand and activity in a way many reps, accounts and others previously did not SEE.

8.  BIOMIMICRY - Have you ever been connected to biomimicry - nature as a mentor?  Read Janine Benyus’s book Biomimicry and you are attracted to the concept of nature.  Spend a day in the woods with Janine and you are not only attracted, but also engaged and captured by nature in a way that you SEE that nature is indeed our greatest mentor.

Ultimately it is about discovering the acupuncture point that best ignites the human spirit and allows us to SEE.  It can be done thru words, sound or visual design. That said there is an abundance of great ideas and great individuals striving to create positive systemic change.   The beauty is that creating a shift need not be expensive and complex.  The key is to discover the power of storytelling in a way that we can SEE the possibility…

WIDE RIGHT

Monday, February 2nd, 2009

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DISCLOSURE - I dream for a living, so please excuse my idealism.

Watched the Super Bowl yesterday.  Good way to kill 6 hours on jetBlue flying from Boston to Long Beach.  Great game. Less than scintillating ads.  So I was thinking about what would have made it spectacular and brilliant. 

Here’s a dream…

What if the Obama administration used some of our bailout dollars to purchase the entire Super Bowl media buy?  I know, it’s pretty much blasphemy to talk about misusing bail out dollars, but after seeing how Wall Street torched us all with big bonuses in 2008, I figured what the heck.  And what if the next generation of thought leaders and brands were given 30 seconds or 1 minute to share their stories?  Stories about what could be:

 

  • Tesla talking about how a new age of auto development is on the horizon.
  • John Todd talking about healing mountains in Appalachia using natural resources.
  • Ray Anderson sharing his team’s monumental transformation from one of Earth’s greatest plunderers to sustainability icon at Interface.
  •  Cameron Sinclair presenting a mission to create a whole new paradigm for school structures and classrooms at Architecture for Humanity.  
  • Janine Benyus and the Biomimicry Guild inspiring and awakening us to the genius that surrounds us called Nature.
  • Millennials & Generation Y (affectionately referred to heretofore as Generation WE) discussing their hopes and aspirations for the emerging future. 
  • Patagonia chatting about what it takes to be a bonfire brand and creating trust through transparency and traceability.
  • Seventh Generation revealing the art of being a leading corporate responsible brand.
  • Steve Glenn @ Livinghomes extolling the virtues of a home that creates more energy than it uses.
  • Michael Pollan eloquently discussing how food is not a thing but a relationship.  Followed up by Guillermo Payet and Erin Barnett at LocalHarvest sharing the incredible undercurrent of folks gravitating towards local farms, local markets, local food and CSA.

Crazy idea I know.  But then again, the beauty is that it is all real…incredibly real.  So at a time when our culture needs inspiration, hope and optimism, I simply thought it would be cool to start sharing a beautiful mosaic of what could be.  Perhaps we should all start dreaming for a living?

 Wide right.   

BUILDING A BONFIRE BRAND

Wednesday, January 14th, 2009

campfire with people

During my first all company meeting at Seventh Generation,  I stood up as the new Chief Marketing Officer and mentioned that I had no clue about marketing (yes - a lot of folks looked in disbelief at each other saying ‘who the heck hired this guy?’), but that I did believe in building resonance, relevance and bonfires.* 

What rings louder and more true?  Saying you are going to create a marketing plan, or saying that you are going to build a plan that optimizes the resonance and relevance  between your brand and those you serve?  Initiatives informed by the latter consider the whole - you, your culture, those you serve and the greater good.  It’s a simple framework for decision-making.  Does the initiative optimize resonance and relevance?  If yes, proceed.  If not, drop it.

Now consider the following.  What ignites a greater sense of possibility and emotion - building a brand, or building a bonfire brand?  A bonfire brand is something that galvanizes and mobilizes your evangelists.  So ask yourself the following:  Are folks gathering to talk about your brand?  Do they defend your brand? Does your brand have evangelists that tell your story for you?   Ardent critics that want to see you thrive?  If no, ask yourself and those you serve why not?  What can you do to ignite the fire?  What are the keys to unlocking the possibility?  If your brand is not a bonfire brand, then you need to be concerned, incredibly concerned.  You are in essence replaceable. Conversely, bonfire brands have an effortless loyalty from those they serve.  A few examples - Apple, TED, Seventh Generation, Nau, Whole Foods, Buckminster Fuller Institute, Kiva, New Belgium Brewery, Patagonia, Tesla, Burning Man (literally and figuratively), Parelli Horsemanship , Guy Kawasaki and the Boston Red Sox.  It is important to note that what matters most is not the quantity of voices at the bonfire, but the quality and depth.  

One last thought.  If you are as good as you say you are then people will be drawn to you.  They will in essence bring the wood for the bonfire and stoke the flames.  You will become a beacon and folks will engage in the bonfire.  So for Christ’s sake stop watering down your story to make it mainstream.  Let them come to you versus chasing them.  You’ll stay true to your core and chances are, you’ll be stronger because of it.

*  While I would love to have been the one with the creative capacity to conjure up the term ‘bonfire brand’, I first heard the term several years ago from John Olson @ OLSON & Company in MN.  It has resonated with me ever since.  FYI - he’s a fascinating, fun-loving and brilliant guy!

TRUST = CURRENCY

Tuesday, January 13th, 2009

 

Trust

At the core of the sustainability movement is TRUST.  Build it and you can thrive.  Ignore it and you’re screwed.  

So how does one build trust? 

One path is to begin with transparency and traceability.  There is a growing wave of consumers who want to know more. Open the onion of your brand to those your serve.  Let them see the good, bad and ugly.  No one is perfect and you will significantly enhance the resonance for your missive when you are open and honest. Of course it will greatly enhance your storytelling and resonance if you can also share a vision for the future and what could be.

A sense of humility is paramount.  At Seventh Generation we were far from perfect but we spoke candidly and openly to the Seventh Generation Nation about our plans and when we fell short.  Most recently Seventh Generation launched an initiative called Show the World What’s Inside that allows those they serve to see full transparency of ingredients. Patagonia created a brilliant vehicle for transparency and traceability with their Footprint Chronicles initiative.  And the folks at Icebreaker have done a great job of showing their chain of custody with their BAACODE.  You see folks do not expect perfection.  They expect honesty. As my good friend Michael Jager likes to say, a brand is a promise.  

Uphold the promise and you’ll be just fine.

LETTING GO

Monday, January 5th, 2009

letting-go

Crazy question but have you ever just stopped to observe the reality in which you live? 

Imagine if you could switch your life to slow motion.  What would you see?  

I am a dreamer obsessed with what could be.  So, in June 2007 I closed my Mac, shut-off my Blackberry and waved good-bye to conference rooms.  After almost twenty years of playing brand builder at wonderful places like Seventh Generation [amazing culture that inspired me daily] and NIKE [the human spirit should never be underestimated] I listened to my inner compass and went on a self-imposed spiritual journey. I call it my Forrest Gump moment.  Only rather than starting to run I simply stopped running.  Some called me crazy.  Others sighed in envy.  The truth is I simply felt this inner burn suggesting I needed to quiet my cleverness and create anew. More importantly, I needed to re-connect with my wife, two daughters and friends.  It was an odyssey informed by re-affirming what matters most and living the extraordinary.

Not surprisingly, the tranquility and calm gave me unabashed clarity for the first time in my adult life. 

So what is it that I was able to see? 

Here are my top reflections during my self-imposed sabbatical:

  • There is absolutely NOTHING more important than family and friends.  A distant second are endorphin highs followed by  good local beer.
  • I am half as good as I think I am.  Along the way I have abandoned the sense of inquiry and exploration I had during my youth and replaced it with thinking that has become trite.  In essence I discovered the need to quiet my cleverness and embolden myself with a new Socratic sense of inquiry.  What a gift!
  • We’ve become a culture inebriated with tactics, the notion that more is more and playing it safe.  Imagine the possibility if we shifted the lens to systemic thinking/vision, doing more with less and courage!   
  • Leadership requires the art of inquiry.
  • Human capital is far and away your best capital.  I would much rather have scarce dollars and an amazing team than piles of cash with a weak roster.  That said great human capital should be looked as an investment versus as expense.  Behind every great brand is a great culture comprised of brilliant people.
  • We need to de-emphasize words such as innovation, marketing, eco, green and sustainability and shift the conversation to what effect is it that we are trying to create?  Case in point:  At NIKE the emphasis was not on making a product innovative but rather it was focused on the effect…enhancing an athlete’s performance.  
  • Strategic plans need to be simple in a way that they can be easily communicated, inspiring in a way that ignite one’s soul and empowering in a way that everyone can see their place in the journey.  Romance your culture with a northstar in a way that everyone can work in the future…today.
  • Courage, humility and intuition are a lost art in business.  Work from the heart and be willing to make glorious mistakes!  Oops.  One more thing.  Who killed the ‘have fun’ button? 
  • Fundamentals such as positioning, values, frameworks and vision are woefully lacking in the vast majority of brands.  Too bad because they are simple things that can create a significant positive impact.
  • Brilliant people and amazing brands are successful because they are doing what they love to do and they are a reflection of those they serve.  
  • Buckminster Fuller was brilliant.  His teachings have never been more relevant than they are today. 
  •  The emerging future is going to be an amazing journey for those individuals and brands that show courage, transparency, humanity, patience and the willingness to focus on what could be.  Furthermore, it is my belief that purpose oriented brands, brands that hold humanity in every deliberation, will thrive in the next 5-10 years.